Saigon – Hanoi Commercial Joint Stock Bank (SHB) has announced its Q1 2025 business results, showcasing impressive growth that reaffirms the Bank’s solid internal resilience and the effectiveness of its carefully crafted strategic direction.

As of March 31, 2025, SHB’s consolidated total assets reached VND 790.742 trillion, marking a 6% increase compared to the end of 2024. Outstanding credit rose by 7% to VND 575.777 trillion, with a strategic focus on key production and business sectors as well as high-growth industries aligned with the country’s sustainable development goals. These investments are laying a firm foundation for long-term, stable, and efficient growth. Credit quality remains under tight control, supported by proactive and effective risk management and loan handling measures.

SHB continues to pursue a selective growth strategy, concentrating investment on strategic customer segments and capitalizing on competitive advantages across customer ecosystems, supply chains, and value chains to drive differentiated and sustainable growth. The Bank’s deepening focus on business development, coupled with resource optimization and strong investment in digital transformation and modernization, has significantly boosted operational efficiency across the entire system, delivering real value. SHB’s operational model is also evolving from traditional quality compliance to customer experience management – a shift that not only reflects adherence to international standards but also highlights the Bank’s unwavering commitment to its customer-centric strategy.

By the end of Q1 2025, SHB reported a pre-tax profit of nearly VND 4,400 billion, reaching 30% of its annual plan. This strong performance underscores SHB’s solid internal capabilities and lays a favorable foundation for breakthrough growth throughout the year. For many consecutive years, SHB has ranked among the top five banks contributing the most to the state budget.

The year 2025 marks a strategic milestone – the launchpad for SHB’s accelerated and comprehensive growth phase within its five-year roadmap. The Bank is targeting VND 14,500 billion in pre-tax profit, a 25% year-on-year increase, alongside total assets of VND 832 trillion and charter capital approaching VND 46 trillion. SHB also aims for 16% credit growth while maintaining a strict non-performing loan (NPL) ratio below 2%. Looking ahead, SHB is on track to reach VND 1 quadrillion in total assets by 2026 – a defining step in cementing its stature in both the domestic and international financial markets, as it steadily advances toward regional and global prominence.

Maintaining a high dividend payout ratio

In line with its commitment to delivering optimal value to shareholders, SHB continues to uphold a stable and transparent dividend policy. The Bank plans to pay a dividend of 18% for 2024, including 5% in cash and 13% in shares. For 2025, SHB also targets a dividend payout of 18%, aligning with its capital growth objectives and long-term value creation strategy for shareholders. Recently, SHB successfully increased its charter capital to VND 40,658 billion, firmly maintaining its position in the Top 5 largest privately owned joint-stock commercial banks in Vietnam.

SHB has clearly defined that digital transformation and scale expansion must go hand in hand with operational quality enhancement. The Bank will focus on completing its technological foundation, modernizing operational infrastructure, streamlining its organizational structure, and further boosting business performance. Key initiatives in 2025 include: deploying integrated sales management and retail/corporate credit systems; developing smart digital channels that offer seamless and highly secure customer experiences; and applying AI, Big Data, and Robotic Process Automation (RPA) to improve analytics, risk control, and service personalization. From 2026 onward, SHB will enter a rapid acceleration phase aimed at fully integrating its financial–digital–customer ecosystem.

SHB’s development strategy is being implemented synchronously across four core pillars: Reforming mechanisms, policies, and processes to meet international standards; Positioning people at the heart of transformation and innovation; Taking customer and market needs as the compass for action; Leveraging digital transformation as a key growth driver.

Guided by its six core cultural values — “Tâm” (Heart) – “Tin” (Faith) – “Tín” (Trustworthiness) – “Tri” (Knowledge) – “Trí” (Wisdom) – “Tầm” (Greater Height) – SHB is committed to comprehensive innovation, decisive action, effective and sustainable growth. The bank affirms its role as a leading financial institution, dedicated to accompanying businesses and individuals while making meaningful contributions to Vietnam’s economic development.