As part of the FinanceAsia Awards 2025, Saigon – Hanoi Commercial Joint Stock Bank (SHB) has been honored as “Best Bank for Public Sector Clients” in Vietnam. This prestigious recognition reflects SHB’s ongoing efforts to deliver comprehensive and efficient financial solutions to public agencies and institutions, contributing to the country’s sustainable development.

The FinanceAsia Awards are among the most esteemed accolades in the financial industry, organized annually by FinanceAsia magazine. The judging panel includes leading financial experts across the Asia-Pacific region.

Supporting the healthcare, education, tax, customs, and public administration sectors in their digital transformation journey

As one of the Top 5 largest private banks in Vietnam, SHB is a pioneer in offering comprehensive financial solutions tailored to public service units. Guided by the principle of “Customer and market centricity”, SHB is accelerating its digital transformation by integrating cutting-edge technologies into the customer experience. Its digital services and products are customized to meet the unique needs of hospitals, schools, and administrative agencies.

To date, hundreds of public service entities – including schools, hospitals, government organizations, and state-owned enterprises – have placed their trust in SHB’s offerings. These financial solutions are powered by advanced technology and are seamlessly integrated with management software, enabling public service units to streamline their payment processes, save time and resources, and enhance their overall financial management efficiency.

In the healthcare sector, SHB is a trusted financial partner of numerous hospitals and medical centers across Vietnam, including the National Children’s Hospital, Thanh Nhan Hospital, National Hospital of Dermatology and Venereology, Military Hospital 120, Hanoi Heart Hospital, the National Hospital of Obstetrics and Gynecology, among many others. Alongside healthcare, education is another key area where SHB has maintained a strong, long-term commitment. The Bank has been a pioneer in implementing the SLINK service in schools, supporting the digital transformation of the education sector and enhancing service quality. SHB has collaborated with major universities such as Vietnam National University – Hanoi, Hue University, Vietnam National University – Ho Chi Minh City, Thai Binh University, Banking Academy, and more.

In addition, SHB has partnered with the General Department of Taxation to launch the electronic tax and fee payment service for individuals via the eTax Mobile application. This service not only reduces paperwork but also ensures accuracy and security for customers who have been issued a tax code on the app. SHB will continue to collaborate with the General Department of Taxation, State Treasury, General Department of Vietnam Customs, and other relevant ministries and agencies to reform administrative procedures related to taxation, fees, and public services. Through these efforts, the Bank aims to promote cashless payments for both individual customers and the business community.

Strategic partnerships with State-Owned enterprises, financing national key projects, and accompanying the country’s development

Over the years, SHB has strengthened its strategic and comprehensive partnerships by providing products, services, and financial solutions to major enterprises, including state-owned corporations and conglomerates such as PV Power, Vietnam Airlines, Vinaphone, EVN, and Vietnam Steel Corporation. Through these collaborations, SHB and its partners have leveraged their respective strengths to build a high-quality partner ecosystem, offering customers the best products and services at the most competitive prices.

Throughout its 32-year journey of development, SHB has affirmed its role as a vital capital channel for the economy, steadfastly committed to the mission of supporting the nation’s sustainable development. The Bank has financed numerous landmark infrastructure projects that have transformed the country’s landscape, such as the three-tier overpass at Hue T-junction (Da Nang) and the Vinh Phuc ICD Logistics Center.

In addition, SHB has extended credit to agriculture and green development projects that align with sustainability goals, including: The Hanh Phuc Rice Factory—Asia’s largest rice production facility, inaugurated in An Giang in January 2022; Yang Trung Wind Power Plant—one of the largest wind farms in Gia Lai, contributing nearly 1 million MWh to the national power grid.

For the 2024–2028 period, SHB is focusing its resources on implementing a bold and comprehensive Transformation Strategy based on four pillars: Reform of mechanisms, policies, regulations, and procedures; People at the core; Customer- and market-centric approach; IT modernization and digital transformation.

SHB aims to become: the No. 1 bank in efficiency, the favorite digital bank, the best retail bank and A top-tier bank in capital provision and financial services for strategic corporate clients, both private and state-owned, especially those with extensive supply chains, value chains, ecosystems, and green development initiatives.