Recently, The Asian Banking and Finance (ABF) magazine has announced Saigon – Hanoi Bank (SHB) as winner of 4 prestigious international awards, namely: Vietnam Domestic Trade Finance Bank of the Year, Vietnam Domestic COVID Management Initiative of the Year, Vietnam’s Digital Consumer Banking Initiative of the Year and Vietnam’s Millennial Product Initiative of the Year.

The awards are recognition and appreciation for the bank’s efforts and achievements in the journey of accompanying customers, bringing outstanding products and services, and affirming its strong financial foundation, safe operation and sustainable development.

SHB – accompanying Vietnamese businesses

This is the 6th time that SHB has been selected by ABF as “Best Trade Finance Bank”, firmly affirming its position among the largest private joint stock banks in terms of international payment and trade finance turnover. Over the years, SHB has always offered outstanding and most suitable trade finance products to meet the needs of customers.

In 2021, SHB recorded outstanding growth in international payment and trade finance sales, a sharp increase of 81.77%, from USD 4.64 billion in 2020 to USD 8,434 billion in 2021, ranking in the Top 3 Joint Stock Commercial Banks of Vietnam in terms of international payment and trade finance. The number of transactions also increased by more than 10% over the same period. SHB’s total trade finance credit limit granted by foreign partner banks reached over hundreds of millions of USD.

As one of the joint-stock commercial banks with highest interest rate reduction to support customers affected by the epidemic, and at the same time actively accompanies businesses to overcome difficulties with a series of other practical support programs, SHB was highly appreciated and honored as “Vietnam Domestic COVID Management Initiative of the Year” by ABF.

SHB is one of the first joint stock commercial banks to join hands with the Government to offer a 2% reduction in loan interest rates for businesses, cooperatives and business households, with a total support limit of VND 710 billion. Previously, SHB has implemented a credit support package worth more than VND 30,000 billion with preferential interest rates for businesses, and was awarded the Certificate of Merit by the Prime Minister in accompanying the Government to remove difficulties for businesses and implement social security during the pandemic.

In the coming time, SHB will continuosly support businesses, promote the advantages of a global partner network, quality products, and at the same time simplify the process, invest in technology to improve customer’s experience, towards international standards, bringing maximum benefits to customers.

Constantly innovating

In the retail banking category, the Online Pre-Approval Overdraft Product was highly appreciated, enabling SHB to win the award “Vietnam’s Digital Consumer Banking Initiative of the Year”. Only 2 months after its launch, more than 2,000 customers have registered and given positive feedback about the product. Within just 1 minute of manipulating on SHB Ebanking, customers can actively and quickly perform transactions with simple procedures and especially without having to go to transaction points in person. In addition, customers also enjoy further incentives and utilities such as exemption from credit limit fee, overdraft account management fee, early settlement fee; easily control spending… With outstanding utilities, SHB expects to hold the No. 1 market share in the field of providing overdraft facilities on digital platforms by 2025.

With the award “Vietnam’s Millennial Product Initiative of the Year”, SHB once again affirmed its determination to innovate in order to provide suitable products and services for each customer segment. Understanding the needs of Millennials for modern, simple and high-tech banking transactions, SHB has launched S.More package payment solution to help customers easily manage and check account information, make payment, shop online, transfer money, deposit online savings… anytime, anywhere, meeting payment needs in the 4.0 era. Using the S.More account package, customers also receive many attractive benefits: a chosen account number that coincides with the customer’s phone number or date of birth, waiver of 24/7 interbank transfer and account package management fee, being granted a minimum balance of VND 50,000 when using a payment account, ….

Continuously being granted many prestigious awards by prestigious domestic and foreign organizations, SHB is constantly affirming its position and prestige in the banking industry. Along with that, the Bank will improve the quality of products and services to meet customers’ needs and bring sustainable values to customers, partners and the community.