Saigon- Hanoi Commercial Bank (SHB) has been selected by Global Banking and Finance Review as “Best Saving Bank” and “Best Internet Bank” in Vietnam in 2016. Gaining best retail banking award titles for many consecutive years, SHB has evidenced its banking quality, customer confidence and product innovation.

Global Banking and Finance Review recognizes SHB’s strong growth in deposit taking in 2015, especially in savings deposits. The growth rate of SHB’s customer deposit is higher than the average growth rate of the whole industry. Good growth shows customer confidence. It is one of important reasons for SHB to constantly expand and increase its market share in customer’s deposits.

Under core values of competition by difference making, SHB considers customer’s benefits as a key factor in any decision-making and strategic activities. Therefore, in addition to continuously improvement of service quality and 24/7 customer care service, SHB offers clients with innovative and diversified saving deposit products at preferential interest rates and interest payment methods. SHB’s clients can be assured and satisfied about product benefits and dedicated service attitude, responsibility and professionalism of SHB staff team … These advantages persuaded Global Banking and Finance Review to select SHB as the Best Saving Bank in Vietnam in 2016.

For the award category of “Best Internet Bank in Vietnam in 2016″, SHB also received positive reviews from the award organizer thanks to its superior internet banking features: versatility, utility, safety and modernity. The difference of SHB’s Internet Banking system is that it is not only developed by the width of usual features such as online transfers and statements but is also built with in-depth features such as online bill payment for services close to the daily life of customers such as telephone, electricity, water, cable TV, etc. Therefore, SHB’s Internet Banking is seen as an advantageous solution for customers thanks to the great benefits and convenience offered by the service.

Security is the top priority invested by SHB to better meet the growing requirements of customers. SHB Internet Banking system is currently qualified with Symantec’s SSL certificate – a certificate of a world well-known security company – to encrypt and ensure absolute confidentiality of transaction. In addition, financial transactions of customers are always required to be authenticated by 2FA-Authentication method to make sure no unauthorized transaction is permitted on customer account. Servers, transmissions, databases, system tools, and languages are constantly being updated to every product line with the latest version.

“Being named by Global Banking and Finance Review as the Best Saving Bank and Best Internet Bank in Vietnam in 2016, SHB is proud of its customer confidence and recognition for its reputation, service quality and good business performance  in recent years. With the slogan of “Solid Partner, Flexible Solution”, SHB will continue to launch higher quality products and services for the benefit and prosperity of our customers and shareholders”, said CEO Nguyen Van Le.

Together with those two international awards, SHB was also nominated by International Finance Magazine (UK) as the Best Internet Bank in 2015; Top 10 most favored banks by My eBank of VnExpess in 2014; and the Top 5 Deposit Growth Bank in Asia Pacific by the Asian Banker in 2013; confirming SHB’s outstanding efforts in retail banking quality.