1. SUPER PREMIER CUSTOMER is a customer who meets one of the following conditions:

• The average balance of deposits with the average term of the last 12 months is at least VND 30 billion, equivalent;
• Debt balance in the latest 12 months average at least 20 billion VND;
• The average balance of demand deposits in the last 12 months is at least VND 500 million equivalent;
• The total value of service fees contributed in the last 12 months is at least VND 80 million equivalent.

2. PREMIER CUSTOMER is a customer who meets one of the following conditions:

• Minimum balance of deposits with average term of the last 12 months is at least 1 billion VND;
• Debt balance in the last 12 months average at least 3 billion VND;
• Average balance of demand deposit in the last 12 months is at least 100 million VND;
• The total value of service fees contributed in the last 12 months is at least VND 40 million equivalent.

3. POTENTIAL CUSTOMER is a customer who meets one of the following conditions:

• Minimum balance of deposits with the average term of the last 6 months is at least 1 billion VND;
• Debt balance in the last 6 months average at least 3 billion VND;
• The average balance of demand deposits in the last 6 months is at least VND 100 million equivalent;
• The total value of service fees contributed in the last 6 months is at least VND 40 million equivalent.